Privacy notice

Who operates GetMediaDesk

USA Research Group LLC, 2260 Ringling Blvd., Sarasota, FL 34237, United States operates GetMediaDesk. For privacy questions or requests, use our contact form and choose Privacy request, or email support@getmediadesk.com.

Information we process

• Account and contact information, including email, name, authentication identifiers and contact-form messages.
• Professional profiles, expertise, approved facts, source subscriptions, forwarded source emails, journalist/request details and workspace setup information.
• Drafts, revisions, reviews, approvals, manual placement records and activity history.
• Agency/client assignments, subscription identifiers and status, usage and estimated processing costs, delivery receipts and support records.
• Technical and security information associated with hosting, authentication, CAPTCHA and abuse prevention. Stripe handles payment-card entry; we retain billing references and status, not the card details you enter into Stripe Checkout.

How information is used

We use this information to operate accounts and workspaces, process connected requests, prepare and check drafts, record decisions, send operational messages, provide reports, manage subscriptions, prevent abuse and respond to support or privacy requests. Optional marketing and onboarding subscriptions are separate from operational account, billing and security messages. A contact-form submission does not subscribe you to marketing.

Who receives information

Platform administrators operate and support the service. Agency staff and client users receive access according to their workspace assignments and permissions. Our processing providers receive information needed for their work, including drafting or rewriting content, scanning text, sending email, hosting data and handling payments. See the service-provider list. We may disclose information where required by law or reasonably necessary to protect accounts, people or the service.

AI processing and source material

Relevant professional facts, request details and draft text may be processed by OpenAI, Rephrasy and GPTZero. Rephrasing and detector scores do not remove AI assistance or establish human authorship. Do not upload passwords, private medical records, payment-card details or confidential material you are not authorized to share. We do not represent the whole service as HIPAA compliant or promise zero retention by every provider. Source platforms and journalists have their own requirements.

Contact-form handling

Your name, email, selected topic and message are sent to our operator through Resend for a reply. Cloudflare Turnstile verifies the request. We store a submission reference, hashed abuse-prevention identifiers, timestamps and delivery status in our cloud database; these form-delivery records are eligible for automatic daily cleanup after 30 days. Message content is not stored in that contact-delivery table. Copies in email systems and support correspondence can remain for handling the inquiry, records obligations and related legitimate business needs.

Retention and deletion

We retain workspace, support, security and billing information as needed to provide the service, maintain records, resolve disputes, prevent abuse and meet legal obligations. Retention varies by record type and purpose. Account cancellation stops renewal; it is not a request to erase all records. You may request deletion or an export through verified support. Some records may need to be retained, and deleted data can remain in backups until those backups expire. There is no instant, fully self-service account-deletion control.

Your requests and choices

You can ask to access, correct, export or delete personal information. Depending on your location and applicable law, you may have additional rights to restrict processing, object, withdraw optional consent or appeal a decision. We verify identity and authority, including whether an agency may act for a client, before releasing or changing records. We respond under the requirements that apply to your request. Unsubscribing from marketing does not stop necessary service messages or cancel a subscription.

Security and international processing

We use account permissions, server-side authorization, CAPTCHA, verified webhooks and other operational safeguards. No system is perfectly secure or continuously available. Providers may process information in the United States and other countries under their applicable arrangements; we do not promise that every service stores information in one region.

Adults, updates and contact

GetMediaDesk is intended for adults using it for professional or business purposes, not children. Contact us if a child has provided personal information. We update this notice as the service changes and identify the current effective date on this page. Material account-related changes will be communicated through an appropriate service channel.