WELCOME TO YOUR MEDIA DESK
A clear start.
One step at a time.
From your first profile to a response you’re ready to submit. Here’s how to get moving.
GETTING STARTED
Your first response starts here.
Open your media desk
Sign in with the email you used to create your account. Choose your workspace from the menu. If you manage an agency, open Agency clients to add a client or enter an existing client workspace.
Make the profile yours
Open Account setup. Your saved background stays with the workspace. Answer four short questions: the work you personally handle, one problem you solved, the advice that experience taught you, and how you would explain your work in an everyday email. Short notes are enough. Review and approve your answers to save them.
Connect one source
In Account setup, open Source connections. Choose the newsletters you use, such as HARO, Source of Sources or Qwoted. Use the intake address shown for that client and follow the Email setup guide. Forward only the relevant source messages—not your entire inbox. Wait for a received sample and source verification before expecting opportunities.
Open the email setup guideChoose what is worth pursuing
Review the request, deadline and why it fits your experience. For an eligible request, approve pursuit or pass in the dashboard. By email, reply APPROVE or REJECT on its own to the current opportunity message, from the approved address. Pursuit approval is separate from final draft approval. If the editor asks for writing without AI assistance, you’ll receive a manual-response opportunity instead.
Review the exact response
For an eligible request, the system prepares a draft using your approved facts. Check that the response is accurate, relevant and sounds like you. Request changes by describing what you want adjusted. By email, use EDIT on the first line, followed by your requested changes. Every revised draft needs a new final approval.
Submit it yourself
After final approval, follow the handoff instructions and submit the approved text to the reporter or platform yourself. Check the destination and deadline first. GetMediaDesk does not automatically send responses to journalists. Record your submission in the workspace, and log any published coverage under Placements & reports.
A FEW HELPFUL ANSWERS
Questions along the way?
Do I have to write the response?
No. Give us your accurate experience and facts; you review the draft and request any changes. The four profile answers help establish your personal experience and voice without asking you to write a polished biography.
Did my Account setup answers save?
After approval, Account setup shows “Setup saved” and lets you review each section. Unfinished edits may be kept in the same browser tab, but they are not approved workspace answers until you choose Approve and save setup.
Can GetMediaDesk research my website or public profile?
Yes. In Account setup, open Public profile & business, add your website or a public profile link, and choose Find my public profile. Review the source-linked suggestions and confirm only the facts you want to use. Restricted pages may be unavailable; your four short answers supply the experience and voice that public pages cannot.
Which sources can I connect?
HARO, Source of Sources and Qwoted are the main setup options. You use your own source accounts and subscriptions; their access rules and fees remain separate. Other email newsletters can be requested and checked for compatibility. PodcastGuests needs sample validation before activation.
Why am I not seeing opportunities yet?
Check whether a real source sample was received and the connection is verified. A welcome email from a source may not contain an opportunity. Some days have no relevant requests. Check source status, usage and any visible holds; contact support if delivery or processing needs attention.
What if a journalist prohibits AI assistance?
We’ll still let you know about a relevant opportunity. The message will explain that the editor wants a response written without AI assistance and link to the original request. You can write and submit your own answer. We won’t draft or rewrite it, and the notice won’t use a draft credit. Unclear instructions stay flagged for review.
How are responses checked before I review them?
We check factual support, relevance, grammar and the request’s length and instructions. Missing essential facts put the response on hold. You then review the exact draft, request changes or approve it for manual submission. These checks help you review the response; they don’t guarantee publication.
Can I reply DENY to an email?
Use REJECT, not DENY. Reply APPROVE or REJECT on its own to the current message. Keep the thread intact and use the approved address. If a reply is not recognized, use the dashboard or contact support.
How do agency accounts work?
An agency account starts with five client-brand slots and can grow in blocks of five. Each client has its own workspace, approved facts, source setup and allowance. Agency staff work on assigned clients; a permitted client approver approves the exact final response. Manage the shared subscription through the agency billing workspace.
When does my trial start, and how do I cancel?
The seven-day trial starts after secure checkout, not simply after creating a login. A card is required. Open Usage & costs, then Manage billing to review your plan or cancel renewal. Cancel before the trial ends to avoid the subscription charge. Paid cancellation takes effect at the end of the paid period. See Billing & cancellation for the full policy.
What happens if I reach a usage limit or a draft is held?
Check Usage & costs and the message explaining the hold. Limits, missing evidence and provider failures can pause processing. Your records are retained; a hold does not authorize an incomplete response or duplicate submission. Contact support if you need help resolving it.
We’re here to help.
Tell us your workspace name and where you got stuck. Keep passwords, security codes and private verification links to yourself.
Contact support